Payments

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My price calculations do not work. Why?

When you assign prices to fields, a calculation rule is created automatically. This rule multiplies the field (actually, its assigned price) with 1 and… Read more

Can I assign discount coupons to prices?

Yes, you can. In your Settings → Payments section, in the Summary and Discounts subsection, click on Coupon Codes to create coupons and to… Read more

How to allow users to specify the amount of money they want to pay/donate?

Usually, order forms are created to offer services or products at a fixed amount. There is, however, a way to allow users to specify… Read more

I have enabled two or three payment processors. May submitters choose their preferred one?

Of course. In a form that accepts more payment processors, users will be asked to select their preferred payment method from the available ones.

Coupon Codes

If you want to offer price discounts, you can create coupon codes and assign them to your order forms. Under the Summary and Discounts… Read more

Payment notifications

Payment notifications are messages that are handled on two parts: messages received by the form owner and the ones send to the form user… Read more

Assign Values or Formulas to Fields

Use the Add Values or Formulas dropdown to assign values for your items or manually add formulas to a Number field of your order… Read more

Frequently Asked Questions

Here is a list of the most frequently asked questions. For more FAQs, please browse through the  FAQs page.

Is this service free?
Yes, we offer a free form builder service. Just sign up to the Basic plan and you are all set. This plan is forever free, but you are limited with a few features only, such as 5 forms per account, 100 submissions per month and you have to keep the backlink to 123FormBuilder on your forms. Check out our features matrix for more information.
How many forms can I create?
It depends on the service plan you are on. Higher service plans enable more features, including more web forms for your account. If you need more forms, go to the My Account section of your account and click the upgrade button. To create an unlimited number of forms, either upgrade to the Platinum service plan or higher. Consult our features matrix for more information.
How can I publish my forms?
You can publish your forms in many ways, by using their direct URL or HTML link, embedding them with a JavaScript code, Inline HTML or iFrame, using the Facebook app or the WordPress plugin, using popups, the Blogger code snippet and many more. Once you have created and customized your form, go to the Publish section to complete your work. Read more in our documentation.
How do I change my form design?
You can change the design of your form in the Themes section, which is located in your form settings. We offer a set of more than 30 predefined form themes for your forms, but you can also create your own from scratch. You can customize the submit button, the logo and more. To apply your own stylesheets, all forms come with a custom CSS editor.

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