Related FAQs

Exact matches only
Search in title
Search in content
Search in posts
Search in pages
How to prefill form fields in ExactTarget?

The forms that you share through your ExactTarget emails can contain prefilled values. This will improve your subscribers' experience, as information like their names… Read more

Fixing CSV export in Microsoft Excel

There have been some problems reported when trying to open exported CSV files in Microsoft Excel. The submissions wouldn't appear as tabular textual data.… Read more

How to pass the Reference ID to the redirect URL?

Each submission can have a unique reference ID that can be enable in the Settings → Notifications → Form Owner Options section. After submission,… Read more

Can I redirect to a report after submission?

Yes, you can redirect users to a form report after they have filled out and sent the form. This can be either the default… Read more

I’m having trouble sharing the link to my web page on Facebook/LinkedIn. What to do?

Case scenario: You have embedded your form on a web page using the Iframe publishing option. You are trying to share the link to… Read more

Should I send email notifications in HTML or as plain text?

The difference between HTML emails and plain text emails is, well, the fact that the former contain HTML code + text, whereas the latter… Read more

What is an autoresponder/confirmation message?

The autoresponder (or confirmation message) is a message that is sent to form users when they hit Submit. The autoresponder content can be anything… Read more

The Google Docs (Drive) integration doesn’t validate my login data. Why?

Your Google Docs (Google Drive) login data is correct, but the application box still returns a validation error when you try to save your… Read more

How to specify the lead type in my Top Producer account?

A form that is integrated with your Top Producer account can send information about the lead type that is generated at form submission. To… Read more

How to hide form fields?

To hide form fields, go to the Form Editor, click on the field that you want to hide and, in its Edit Field panel,… Read more

Can I publish two forms on the same web page?

Yes, you can. Keep in mind that the Knowledge Base refers to forms published on regular web pages, using the Get Code & Publish… Read more

How to downgrade the 123 Form Builder application for Wix?

If you need to cancel the subscription for the upgraded version of the 123 Form Builder app for Wix, follow the steps below: 1.… Read more

123...6

Frequently Asked Questions

Here is a list of the most frequently asked questions. For more FAQs, please browse through the  FAQs page.

Is this service free?
Yes, we offer a free form builder service. Just sign up to the Basic plan and you are all set. This plan is forever free, but you are limited with a few features only, such as 5 forms per account, 100 submissions per month and you have to keep the backlink to 123FormBuilder on your forms. Check out our features matrix for more information.
How many forms can I create?
It depends on the service plan you are on. Higher service plans enable more features, including more web forms for your account. If you need more forms, go to the My Account section of your account and click the upgrade button. To create an unlimited number of forms, either upgrade to the Platinum service plan or higher. Consult our features matrix for more information.
How can I publish my forms?
You can publish your forms in many ways, by using their direct URL or HTML link, embedding them with a JavaScript code, Inline HTML or iFrame, using the Facebook app or the WordPress plugin, using popups, the Blogger code snippet and many more. Once you have created and customized your form, go to the Publish section to complete your work. Read more in our documentation.
How do I change my form design?
You can change the design of your form in the Themes section, which is located in your form settings. We offer a set of more than 30 predefined form themes for your forms, but you can also create your own from scratch. You can customize the submit button, the logo and more. To apply your own stylesheets, all forms come with a custom CSS editor.

Can't find what you're looking for?